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Real-Time Payment Security Paradox: Low Fraud Rates but High Banking Concerns

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by CBIA Team
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CBIA thanks Tara Winstead for the photo

While real-time payment systems in the United States demonstrate remarkably low fraud rates, financial institutions are increasingly limiting their adoption due to exaggerated fears of criminal exploitation, creating a paradox that may be slowing the transition to more secure payment infrastructure.

Background and Context

Real-time payment networks like The Clearing House's RTP and the Federal Reserve's FedNow Service have established themselves as technologically robust platforms with built-in security features. Despite these advances, a recent report from PYMNTS Intelligence reveals that banks' perception of fraud risk has become one of the primary barriers to wider implementation.

The disconnect between documented security performance and institutional risk perception highlights how behavioral factors can impede financial innovation even when technical barriers have been addressed.

Key Figures and Entities

According to data from the report, 63% of firms reported experiencing check fraud in 2024, compared with merely 2% reporting fraud incidents on RTP or FedNow platforms. This stark contrast reveals how traditional payment methods remain vulnerable despite their ubiquity.

Larger financial institutions appear particularly risk-averse, with survey data showing that 97% of payments professionals expect fraud to increase as instant payments become more widespread. Yet only 3% of financial institutions characterize fraud losses on real-time payments as significant, while 96% support enhanced protective measures like Confirmation of Payee systems to prevent authorized push payment fraud.

Real-time payment systems inherently reduce certain fraud vectors through their push-payment architecture, which requires account holders to initiate transactions. This design eliminates unauthorized debit scams common in ACH and check systems. The modern, API-driven environments of real-time networks enable continuous monitoring, identity verification, and rapid information sharing between institutions.

Despite these advantages, many banks continue to implement real-time payments in receive-only mode, constraining their utility and preventing the network effects that would make them more valuable for consumers and businesses. This cautious approach may inadvertently channel fraudulent activity toward older, less secure payment methods.

International Implications and Policy Response

The situation illustrates how perception gaps can impede the adoption of more secure financial infrastructure, potentially leaving the broader payment ecosystem vulnerable. Both The Clearing House and the Federal Reserve have introduced coordinated fraud mitigation initiatives, including shared data frameworks and real-time monitoring tools, to address these concerns.

Industry investment in multifactor authentication, advanced analytics, and collaborative defense mechanisms suggests growing recognition that effective fraud management requires strengthened cooperation rather than payment delays. The success of these approaches in other markets demonstrates that security concerns can be addressed without sacrificing payment efficiency.

Sources

This report draws on PYMNTS Intelligence research, data from The Clearing House, information from the Federal Reserve, and industry fraud statistics from 2024 financial institution surveys.

CBIA Team profile image
by CBIA Team

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